Effective November 1, 2025
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU SHOULD NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Welcome to iCommute! Please read on to learn the rules and restrictions that govern your use of our websites, products, services and applications (the "Services").
These Terms of Use (the "Terms") are a binding contract between you and iCommute Inc. ("iCommute," "we" and "us"). The Terms limit iCommute's liability and your remedies against iCommute. You must agree to and accept all of the Terms, or you do not have the right to use the Services in any way. Your using the Services in any way means that you agree to be bound by all of these Terms. These Terms include the provisions below, as well as those in the Privacy Policy.
We are constantly improving our Services, and in doing so, these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, effective upon your acceptance of the new Terms. If you don't agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms, it means you agree to be bound by all such changes to the Terms and such changes will supersede any prior Terms or other agreements with you.
Our service provides a platform to match individuals seeking a carpool ride ("Riders") with drivers traveling along a similar route ("Drivers"). This facilitates shared commutes to various destinations, including workplaces and post-secondary institutions.
You promise to provide us with accurate, complete, and updated registration information (including, but not limited to, name, email, phone number) about yourself. You may not input a fake or fraudulent name, or another person's name with the intent to impersonate that person. You may not transfer your account or share your account with anyone else without our prior written permission.
iCommute takes user privacy very seriously. By using the Services, you consent and agree to the collection, use, and disclosure of your personally identifiable information and any other information provided by you to iCommute in accordance with our Privacy Policy.
You represent and warrant that you are an individual of at least 18 years of age and able to form a binding contract. You will only use the Services for your own personal, noncommercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. You hereby acknowledge and agree that you are not an employee, agent, independent contractor, partner, or joint venture of iCommute, and that you do not have any authority of any kind to bind iCommute in any respect whatsoever.
If applicable laws prohibit your use of the Services, then you aren't authorized to use the Services. We can't and won't be responsible for your use of the Services in a way that breaks the law. To the extent permitted by law, iCommute reserves the right to refuse or deny access to its Services at any time to any user and within its sole discretion.
By using the Services, you represent and agree that:
If your account is suspected of any of the violations above, you agree to participate in any investigations, including responding to requests for information and providing necessary documentation. If you are found in violation of any of the above, iCommute reserves the right to deactivate your account and revoke any CommuteCoins or rewards that may have been issued to you in connection with the Services.
Additionally, should your account be associated with an Affiliated Partner, your violation of any of the above or our Community Guidelines or Health & Safety Guidelines may be shared with such partners in iCommute's sole discretion.
Communications: In order to access the Services, you may be required to sign up for an account using your email address and mobile phone number. Through your email address and mobile phone number, you will receive messages from iCommute and other users relating to your use of the Services. In the event you change or deactivate your mobile telephone number or email address, you agree to promptly update your iCommute account information.
By using the Services, you agree that we may communicate with you by automated SMS, MMS, text message or other electronic means to your mobile device, and your wireless service carrier's standard charges, data rates and other fees may apply. You can discontinue SMS communications from iCommute at any time by replying "STOP".
If you use the Services as a Driver, you further represent, warrant, and agree that:
iCommute is a platform for connecting commuters; we do not process, facilitate, or manage payments between users.
iCommute offers a virtual rewards program known as "CommuteCoins" (CC) to incentivize sustainable commuting habits.
iCommute is a carpooling service, not a Ride-hail or Rideshare company, also known as a transportation network company. iCommute does not provide transportation services, and iCommute is not a transportation carrier. iCommute offers information and a method to connect drivers and riders with each other to commute to and from work during work hours, but does not:
It is the user's decision, in his or her sole discretion and sole risk, whether to offer or accept a ride after being matched with another user through the iCommute services. iCommute has no responsibility or liability for any transportation services voluntarily provided by any Rider or Driver using iCommute.
iCommute partners with certain enterprise organizations (our "Affiliated Partners") to encourage use of the Services. If your account is associated with an Affiliated Partner (such as your employer):
ICOMMUTE DOES NOT GUARANTEE THE SUITABILITY, SAFETY, ELIGIBILITY, HEALTH OR ABILITY OF DRIVERS OR RIDERS. AS A USER OF ICOMMUTE, IT IS SOLELY YOUR RESPONSIBILITY TO DETERMINE IF A DRIVER OR RIDER WILL MEET YOUR NEEDS AND EXPECTATIONS.
ICOMMUTE IS NOT OBLIGATED TO PARTICIPATE IN DISPUTES BETWEEN YOU AND ANY OTHER USER OF ICOMMUTE. YOU ARE SOLELY RESPONSIBLE AND BEAR ALL RISKS RELATED TO TRAVELLING WITH THE INDIVIDUALS MATCHED WITH YOU.
You hereby release, waive, and forever discharge iCommute, its Affiliated Partners, and their officers, directors, employees, agents, suppliers, and successors from claims, demands, and damages of every kind or nature, known or unknown, arising out of or in any way related to any disputes you may have with other users or third parties. You acknowledge that this release is intended to be as broad and inclusive as permitted by the laws of the Province of Ontario.
The materials displayed or performed or available on or through the Services (the "Content") are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services.
The Services may contain links or connections to third party websites or services that are not owned or controlled by iCommute. When you access or use third party websites or services, you accept that there are risks in doing so, and that iCommute is not responsible for such risks. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third party website or service.
You're free to stop using iCommute at any time. iCommute is also free to terminate (or suspend access to) your use of the Services or your account without notice, for any reason in our discretion, including your breach of these Terms, fraud, abuse of the Services or any promotions, or any violation of law.
To the extent permitted by law, we may seek to recover from you any CommuteCoins, offset your balance, or cancel any benefits that you may have obtained while in violation of these Terms or applicable law.
These Terms are governed by and will be construed under the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in Toronto, Ontario, in English, in accordance with the Arbitration Act, 1991 (Ontario) then in effect.
THE SERVICES AND CONTENT ARE PROVIDED BY ICOMMUTE ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL ICOMMUTE OR ITS AFFILIATED PARTNERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at legal@icommute.app.
Effective November 1, 2025
Please read this iCommute Terms of Service (the "Agreement") carefully as it governs and forms a contract between you ("Customer," "You," or "Your") and iCommute Inc. ("iCommute").
BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BUTTON INDICATING YOUR ACCEPTANCE, EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, OR THROUGH ANY OTHER MANUAL OR ELECTRONIC ACT OF ACCEPTANCE, CUSTOMER AGREES TO THE TERMS OF THIS AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS ACCEPTING ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS.
The iCommute Carpool Program includes the service that enables individuals who seek a carpool ride ("Riders") to be matched with other commuters, such as co-workers driving near or to those destinations ("Drivers").
User Terms: Use of the iCommute mobile application and platform by Customer's employees or associates ("Users") is governed by the separate iCommute Terms of Use. All Drivers and Riders are bound by the obligations, safety standards, and community guidelines set forth in such Terms of Use.
Nature of Service: iCommute provides a technology platform to facilitate carpooling and manage the CommuteCoins rewards system. iCommute is not a transportation carrier and does not hire Drivers as employees.
Voluntary Participation: Customer acknowledges that participation by its Users in the Program is strictly voluntary. No inference should be drawn that in participating in the Program, any User is acting in the course and scope of their employment.
Customer shall pay iCommute the Platform Fees as set forth in the applicable Order. Unless otherwise stated, Platform Fees are based on the services purchased (e.g., per-user license or flat site fee) and are non-refundable.
Funding: Customer agrees to fund the Incentive Budget as specified in the Order. These funds are "pass-through" amounts used exclusively to purchase third-party rewards for Users.
Management: iCommute manages the distribution of CommuteCoins to Users based on the agreed-upon program rules. Customer acknowledges that the value of redeemed rewards is drawn directly from the Incentive Budget.
Overage: If the Incentive Budget is depleted, iCommute may pause reward redemptions for Users until additional funds are authorized by Customer.
Customer shall pay all invoices within thirty (30) days of the invoice date. All payments shall be made in Canadian Dollars (CAD) unless otherwise specified. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower.
Customer is responsible for all applicable taxes (including GST/HST/PST) associated with the Services and the Incentive Budget, excluding taxes based on iCommute's net income.
iCommute retains all right, title, and interest in and to the iCommute Service, the platform, the data generated by the Service (excluding Customer Confidential Information), and all related intellectual property. iCommute grants Customer a limited, non-exclusive, non-transferable right to access and use the Service and related reports during the Term.
Each party agrees to protect the other party's Confidential Information with the same degree of care that it uses to protect its own confidential information of like kind, but in no event less than reasonable care.
To the extent Customer shares employee data with iCommute for the purpose of roster management or verification, iCommute agrees to:
iCommute does not sell Customer's employee data to third parties.
Each party represents that it has the legal power to enter into this Agreement.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS." ICOMMUTE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ICOMMUTE DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
iCommute shall defend Customer against any claim, demand, suit, or proceeding made or brought against Customer by a third party alleging that the use of the Service infringes or misappropriates the intellectual property rights of a third party.
Customer shall defend iCommute against any claim made or brought against iCommute by a third party arising out of Customer's violation of any applicable law (including employment or labor laws) or Customer's provision of data in violation of third-party rights.
IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF REVENUE OR PROFITS).
EXCEPT FOR OBLIGATIONS UNDER SECTION 8 (INDEMNIFICATION), ICOMMUTE'S MAXIMUM AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL PLATFORM FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT. THIS CAP EXCLUDES FUNDS PAID INTO THE INCENTIVE BUDGET, WHICH ARE PASS-THROUGH FUNDS.
This Agreement commences on the date of acceptance and continues as long as a valid Order is in effect.
Either party may terminate this Agreement for material breach if such breach remains uncured for thirty (30) days after written notice.
Upon termination, Customer's access to the Service will cease. Any unspent funds remaining in the Incentive Budget (less any pending reward redemptions) will be refunded to Customer.
This Agreement shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties consent to the exclusive jurisdiction of the courts located in Toronto, Ontario.
iCommute may use Customer's name and logo to identify Customer as a user of the Service in marketing materials, subject to Customer's standard trademark usage guidelines.
This Agreement, together with any applicable Orders, constitutes the entire agreement between the parties and supersedes all prior agreements or representations.
iCommute may update these Terms of Service from time to time. If a revision meaningfully reduces Customer's rights, iCommute will notify Customer. Continued use of the Service after the effective date of any changes constitutes acceptance of the modified terms.
If you have any questions regarding these Terms, please contact iCommute at:
Email: legal@icommute.app
Address: 18 King St E, Toronto, ON M5C 1C4